several routes on this one: difficult situation, dealing with complexity
Tough Client
challenge
- large migration from legal and general to ReAssure
- complex landscape of historic commission deals
- 5 months prior to migration spot data migration team have made a horlicks of mapping data
- the team that has created the issue is needed in order to fix it
action
- keep discussion focused on outcome and not why in this solution
- one pager brief outline and some possible options.
- contact individually and book in meeting for the next day