challenge

legal and general a tough client
mechanics of the transaction didnt incentivise their support
and therefore they allocated very little resource to supporting the migratioin
(big contrast to say my experience on the Aviva Heritage Migration)
large number of historic allocation rate and commission deals

action

i wanted to know the ins and outs knowing that when deal done no recourse to ask questions
when with them only had to answer questions as they arose… we had to anticipate all possible future questions.
this is advised business… and therefore lots of tricky questions… if not able to explain how a deal had been arrived at could be costly.
multiple attempts to get information required to design solution for target system
and becuase under serious time pressure… a lot of areas dependent on my work
made explicit assumptions at start of solution design
concurrently took concern to committee and had conern added to risk register
enabled me to progress, without blocker and full visibility should my design need to be re-worked
by adding to risk register.. seen by independent expert.. and to a small extent weigh in on court decision if not dealt with.